Orthodontic Office Policies
Your First Visit
At your first visit to Kapit Orthodontics, an evaluation is made to determine if orthodontic treatment is needed and if so when it should be started. If treatment is indicated, then a second appointment will be set up to take complete orthodontic records. If it is determined braces will be needed but starting treatment should be delayed we will place you on a recall system to re-evaluate in 3-6 months.
Diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.
After Dr. Kapit has evaluated your diagnostic information, we discuss your treatment with you in detail, including the cost for your particular case.
The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals four to eight weeks apart for an adjustment, which takes 10 to 20 minutes. Our regular office hours are Monday to Thursday from 8:00 AM to 5 PM. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made four to eight weeks in advance.
Payment & Office Policies
The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We accept assignment from most insurance plans, and file the necessary papers to the insurance company. We work hard to make orthodontics available and affordable to everyone.
In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:
- If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
- To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
- For your convenience, we accept payment by American Express, Visa and MasterCard.
- In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.
All patients must have had a complete dental check-up and clearance within six months of starting orthodontic treatment.
We are all aware that the less school missed the better. Therefore, the only appointments that are absolutely necessary to be scheduled in the morning are the initial bonding and, if necessary, broken-brace repairs. No broken bracket or brace will be fixed at a regular orthodontic check-up.
Keeping appointments is very important. If you miss appointments there is the possibility that control of the case will be lost and the correction that was hoped for will not be accomplished.
If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient, and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.